This is been my kids doctor for more than 10 years, but I think is time to change, they are not what they use to be,I bring my son on Monday very ill and express my concerns to the doctor, first they do not have Covid test in the office then they offer to give me a test because I insisted that need to be sent out with the promise of results the next day, they didn’t call me the next day, so I call they said results still not there I give them one more day, no results yet then they proceed to tell me my son’s specimen was still at the office because someone forgot to pick them up , they said still good so we are sending the sample right now ,Wich I get real upset, meanwhile all my family start to get sick and my son the one with the test keep getting sicker and sicker so I keep calling because he didn’t have no medicine at all waiting on this test, on Thursday afternoon they call and said they do not know what happens with his test and why they did not have results, they said they call the lab and no one can explain what happened and why they don’t have results, Friday morning I got enough my son at this point is really sick so I take him to the ER and he tested positive for Covid, now everything is complicated is in his lungs now and all my family is sick including my poor husband, a cancer patient. This is a clear example of neglect and poor patient care. Covid can be very serious on vulnerable patients my son is asthmatic.
Milenia C. | Jun 07, 2025
(...)